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Salon Quentin Stone Policies:

 

Punctuality: At Salon Quentin Stone your time is very important. Please arrive for appointment on-time. Late arrivals after 15 minutes run the risk of being rescheduled and/or subjected to a  cancellation fee.

 

Cancellations: We ask that all cancellations be made 24 hours before appointment. Same day cancellation or appointments canceled less than 24 hours before appointment will result in a cancellation fee 50% of service cost.

No Show/No Call: Will Result in 100% charge of service cost.

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Booking appointment: all appointments booked online require credit/debit card in order to secure appointment time. Color Appointments Require Deposit that is Non refundable and goes toward price of services.

When booking appointment Please book all "ADD ON" services. you will not be able to add services at actual appointments.

  • All Prices are Starting prices and may increase based on Density and Length.​​

  • Color appointments are available during the week only with exception of Color glaze and demi permanent coloring or color retouch.

  • All first time Clients and Clients that have not had a straightening style within at least 3 months must book "The intro"

  • Hair must be free of previous style. If you are coming out of Braids please detangle hair. (hair that is tangled to where we spend excessive amount of time will be an up charge.

  • MASK IS REQUIRED!

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Payment: accept debit and credit card (visa, master card, American express) you may tip in cash or on the bank card during checkout. DO NOT ACCEPT CHECKS

 

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Please Do Not Bring Guest with you that are not being serviced.

 

There is a waiting area in the front of the salon please refrain from eating or drinking in suite.

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No REFUNDS:All Service prices are Final

 

Service redo: if you are not satisfied with your style, We will gladly correct any color, cut, or style with in (2) days of service.

 

All color appointment require a consultation minimum of (5) days before service.

 

Cay Lexi & Company is not responsible for any hair Damage that due to Chemical and or Color services.

 

We reserve the right to refuse service at anytime.

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